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Detailed Category Descriptions and Operational Issues7

Class 7: Lower services, sales and clerical occupations: ‘lower grade white collar workers’

This class is regulated via a modified labour contract. The precise reasons for this situation are unclear since there appear to be no real monitoring problems for occupations in this class, nor any great issues of asset specificity. It is possible that the expansion and high degree of part-time employment in many occupations in this class has led to a worsening of overall employment contracts compared with Class 3 where many of these occupations might once have been placed (e.g. retail assistants). Equally, there may be some positive employment relations’ effects of working in large organisations in the public and private sectors.

Typical occupations are 5220 shop workers (retail assistants) and 5131-9 care workers.