Increasing consent to data linkage in web and face-to-face surveys: testing interventions designed to increase respondents’ trust, cognitive effort, or understanding of the request

Publication type

Understanding Society Working Paper Series

Series Number

2026-10

Series

Understanding Society Working Paper Series

Authors

Publication date

August 17, 2026

Abstract:

Linking administrative data to surveys provides information that is more detailed and accurate than can be collected directly from respondents. However, increasing use of online data collection may limit the potential of linked data, as respondents interviewed online are consistently less likely to consent to linkage than those interviewed face-to-face. In this research we test the effects of two interventions, designed to affect the respondent’s decision process when answering consent questions. The first intervention provided additional information about the value for science of the linked data; the second used a video of an interviewer reading the consent question, instead of showing the question text on screen. The experiments were implemented in the Understanding Society Innovation Panel, a probability sample of households in Great Britain. The value for science question wording increased consent somewhat for face-to-face respondents and web respondents who saw the consent question as a video. The video question format increased consent by 10 percentage points among web respondents and seemed to have nudged respondents towards making a more trust-based decision. These findings highlight practical approaches for improving consent to data linkage in an increasingly online survey environment.

Paper download  

#589144

News

Latest findings, new research

Publications search

Search all research by subject and author

Podcasts

Researchers discuss their findings and what they mean for society

Projects

Background and context, methods and data, aims and outputs

Events

Conferences, seminars and workshops

Survey methodology

Specialist research, practice and study

Themes

Key research themes and areas of interest