Skip to content

ISER Working Paper Series 2008-35

The route to take-up: raising incentives or lowering barriers?

Authors

Publication date

01 Oct 2008

Abstract

This paper investigates which measures are effective in promoting the take-up of welfare
support by needy individuals, considering both financial incentives and policies intended to lower claiming costs. The analysis uses an exogenous policy change, the introduction of the Pension Credit in the United Kingdom in 2003, that reformed the income support scheme available to pensioners. While increasing the entitlement amount for a subgroup of eligible pensioners, the Pension Credit introduction was accompanied by other complementary measures, including an advertisement campaign, reformed `light touch' administration and a more claimant-friendly application procedure.
The behavioural response to such exogenous changes is identified using parametric and non parametric analysis of repeated cross sections of Family Resources Survey data. Results consistently show the efficacy of increased financial incentives as take-up triggers, while no effect is found for the `lowering barriers' policies when unaccompanied by concurrent raised monetary rewards.

Notes

Is referred to by: Finn, D. and Goodship, J. (2014) Take-up of benefits and poverty: an evidence and policy review. London: Centre for Economic and Social Inclusion

Paper download  


Related publications

  1. The route to take-up: raising incentives or lowering barriers?

    Francesca Zantomio

  2. The route to take-up: raising incentives or lowering barriers?

    Francesca Zantomio

#511822


Research home

Research home

News

Latest findings, new research

Publications search

Search all research by subject and author

Podcasts

Researchers discuss their findings and what they mean for society

Projects

Background and context, methods and data, aims and outputs

Events

Conferences, seminars and workshops

Survey methodology

Specialist research, practice and study

Taking the long view

ISER's annual report

Themes

Key research themes and areas of interest