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ISER Working Paper Series 2004-12

The contact and response process in business surveys: lessons from a multimode survey of employers in the UK

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Publication date

01 Aug 2004

Abstract

On surveys of businesses, the processes of making contact and obtaining co-operation are quite different from those on more frequently studied types of surveys, such as those of households or private individuals. We describe experiences and outcomes on a business survey and discuss lessons that can be learnt in order to maximise contact and co-operation rates on future surveys. The survey in question has some valuable characteristics, including a wealth of auxiliary information. It also presents an interesting perspective on issues of privacy and confidentiality.

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working paper

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Related publications

  1. The Contact and Response Process in Business Surveys: lessons from a multimode survey of employers in the UK

    Peter Lynn and Emanuela Sala

  2. The Contact and Response Process in Business Surveys: lessons from a multimode survey of employers in the UK

    Peter Lynn and Emanuela Sala

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