Consumer Protection Study 2022: understanding the impacts and resolution of consumer problems

Publication type

Report

Series Number

2022/005

Series

BEIS Research Papers

Author

  1. -

Publication date

April 15, 2022

Summary:

Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.

Subjects

Link

https://www.gov.uk/government/publications/consumer-protection-study-2022

Notes

References: Felstead, A. and Reuschke, D. (2020) 'Homeworking in the UK: before and during the 2020 lockdown', WISERD Report. Cardiff: Wales Institute of Social & Economic Research, Data & Methods.

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