Template-type: ReDIF-Paper 1.0
Author-Name: Lynn, Peter
Author-Name: Jäckle, Annette
Author-Name: Tipping, Sarah
Author-Name: Sinibaldi, Jennifer
Title: The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys
Abstract: This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

Creation-Date: 20110609
Number: 2011-14
Publication-Status: published
File-URL: https://www.iser.essex.ac.uk/wp-content/uploads/files/working-papers/iser/2011-14.pdf
File-Format: Application/pdf
Handle: RePEc:ese:iserwp:2011-14